Please read these terms before installing MacClue or creating an account. Commercial terms will be finalized and disclosed before payment is accepted.
1. The service and agreement
These terms govern the MacClue website, published downloads, beta application and optional paid license services. Downloading or using the product means you agree to these terms, together with the Privacy Policy. If you do not agree, do not install or use MacClue.
The published beta is provided for testing and feedback. Paid features and commercial selling terms will only apply after the operator identifies the contracting seller, displays the final offer and verifies payment and licensing.
2. Eligibility, accounts and security
You must be legally able to accept these terms in your jurisdiction. Keep your sign-in credentials secure and do not impersonate another person or access accounts without authorization.
Accounts may be offered through email credentials or Google sign-in when configured. You are responsible for information you submit in support requests; do not upload passwords, private keys or another person’s confidential files.
3. License and permitted use
We grant a limited, non-exclusive, non-transferable permission to install and use the official MacClue software for its intended personal or internal business purpose, subject to any applicable plan. This does not transfer ownership of the software.
You must not distribute malicious modifications as official MacClue releases, circumvent licensing or access controls, abuse the service or use it to violate applicable law or third-party rights.
4. Diagnostic accuracy and your responsibility
MacClue provides performance observations and investigatory suggestions, not guaranteed diagnosis or repair. Hardware sensors, process information, APFS storage estimates and histories may be incomplete or differ between Mac models and macOS versions.
You decide whether to end a process, remove a file or change a system setting. Those actions can lose unsaved work or data. Back up important files and verify that an action is safe before proceeding.
5. Beta limitations and installation safety
An unsigned or unnotarized beta may trigger Gatekeeper warnings, contain bugs or fail on untested hardware. The current universal package has not been physically verified on every Intel or Apple Silicon model. Features may change before a stable release.
Install only files served from the official download center, verify published checksums and never disable macOS security globally to install the app. Manual updates may be necessary until a signed update system becomes available.
6. Prices, payment and licenses
If Pro sales open, the checkout page will identify the seller, currency, final price, taxes where applicable, included features, license scope and billing nature before payment. The planned Pro model is a one-time license rather than a recurring subscription unless the offer expressly says otherwise.
PayPal handles payment authorization. A license is issued only after our server verifies a completed capture for the correct order, amount, currency and merchant. A payment page merely returning success is not proof that a license was purchased.
7. Refunds, cancellation and consumer rights
The final cancellation/refund conditions for a paid digital license must be shown before accepting a payment and will be subject to applicable consumer protection law. If your jurisdiction provides non-waivable rights, these terms do not remove them.
Refunds or chargebacks for a paid order may affect the corresponding Pro entitlement. We will not charge users until a support contact, published refund procedure and completed paid-activation tests are in place.
8. Availability, updates and ending use
We may update the application, fix bugs, suspend unsafe releases or retire beta features. Some functions require macOS permissions or connectivity, while local monitoring can function without website sign-in. We do not guarantee uninterrupted website or sensor availability.
You may stop using the service and uninstall the app. Account closure and local data removal are separate actions; transaction records may still need to be retained where legally required.
9. Intellectual property, warranties and liability
MacClue, its original source code, interface, brand and documentation are protected by applicable intellectual property law. Apple, macOS, Google and PayPal are trademarks of their respective owners and do not sponsor or certify MacClue.
To the extent permitted by applicable law, beta software is provided without a promise of error-free operation or fitness for a particular purpose. Nothing in these terms excludes a liability or consumer remedy that cannot lawfully be excluded.
10. Changes, disputes and how to contact us
We may change these terms to reflect the product or legal requirements. The revision date will be updated and material changes will be communicated through the website. The final contracting entity and applicable dispute procedure will be disclosed before commercial purchases begin.
For product, account or privacy concerns, use the website Support page. You may request a copy of the applicable sales terms when a paid checkout is offered.
11. Order delivery and activation limits
If sales become available, MacClue Pro is a digital entitlement delivered to the purchasing account after PayPal confirms capture. Downloading the free beta alone does not grant Pro access. The offer will disclose supported devices, activation limits and any transfer or upgrade conditions before payment.
Keep a copy of your purchase confirmation and license information. The payment provider may have its own dispute and payment processing terms. A pending, rejected, canceled or unverified transaction never creates a paid entitlement.
12. Maintenance and issue reporting
Security defects, software crashes and inaccurate sensor readings may require a patch. We may temporarily withdraw a faulty build from the download service. Users are responsible for reviewing release notices and installing new manual beta versions until an authenticated update mechanism becomes available.
Support submissions are optional. You should remove secrets from text and attachments. The in-app diagnostic tool produces a limited and reviewable technical report; it does not automatically send an unredacted Apple crash report.